Scheduling Coordinator

USA·Elmhurstmid

Scheduling CoordinatorAdministration & Office Support

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Quick Summary

Key Responsibilities

Schedules patient home visits according to their plan of care and staff accessibility. Makes assignments promptly-day of referral receipt,

Requirements Summary

High School Diploma or equivalent. One (1) year work-related experience in health care administrative, financial, or insurance customer services, claims, billing, call center,

Technical Tools

Scheduling CoordinatorAdministration & Office Support

Description

Responsibilities

~1 min read

→Ability to appropriately interact with patients, referral sources, and staff.
→Decision Making.
→Analytical and problem-solving skills with attention to detail.
→Strong verbal and written communication.
→Excellent customer service and telephone service skills.
→Proficient computer skills and knowledge of Microsoft Office.
→Ability to prioritize and manage multiple tasks.
→Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
→Ability to work independently as well as follow detailed directives
→Solid ability to learn new technologies and possess the technical aptitude required to understand the flow of data through systems as well as system interaction.

Requirements

~1 min read

High School Diploma or equivalent.
One (1) year work-related experience in health care administrative, financial, or insurance customer services, claims, billing, call center, or management regardless of industry.
Senior-level requires two (2) years of work-related experience and one (1) year of exact job experience.
Exact job experience is considered any of the above tasks in a Medicare-certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance.

The work environment may be stressful at times, as overall office activities and work levels fluctuate.
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time.
Subject to long periods of sitting and exposure to the computer screen.
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use.
Must be able to lift 5 to 10 pounds periodically as needed.
May be exposed to angry or irate customers or patients.
This position if primarily performed within an office building.
Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of the position.