Administrative Assistant HH Hospice

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Answers phone promptly, courteously, and professionally, screens and transfers calls to appropriate personnel, and relays messages to staff as needed.

• Ensures timely processing, tracking, and logging of Plans of Treatment, Face to Face documents, Physicians orders, and other documentation requiring signatures.

• Monitors incoming faxes and distributes them to appropriate personnel, and faxes documents to physicians and other providers for field staff as requested.

• Calls laboratory to request patient lab reports for field staff as requested.

• Participates in Performance Improvement activities as appropriate to departmental needs.

• Completes related tasks as assigned by Department Manager or Department Director.

• Manages timekeeping for department to include submitting bonus and travel expenses.

• Runs various reports to monitor outstanding Plans of Treatment and orders daily, ensuring all items are followed up on, obtained back signed, checked in, and scanned to EMR promptly.

• Processes all discharge and transfer summaries daily.

• Provides medical records upon request to MD office or sends chart requests to CIOX for processing.

• Demonstrates computer skills and knowledge and maintenance of office equipment.

• Maintains and orders medical and office supplies monthly and as needed, rotating stock to prevent waste.

• Performs other duties as assigned.

• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements [Required]

• Knowledge of basic to intermediate application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software [Required]

• Effective time management and organizational skills [Required]

• Ability to display professional interactions with all levels of internal and external customers [Required]

• Effectively able to problem solve in complex situations [Required]

• Knowledge of electronic medical record (EMR) systems [Required]

• Ability to complete AdventHealth Home Care Orientation and Training, as necessary [Required]

• Demonstrates computer skills and knowledge and maintenance of office equipment. [Required]

• High School Grad or Equiv [Required]

• Associate [Preferred]

• N/A

• 2+ years medical background [Required]

• 5+ years of experience in related field [Preferred]

• N/A

• N/A

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.