Office Manager

Own the day-to-day operations of our Commercial Point, Ohio Fulfillment Center — front desk, facilities, supplies, vendor relationships, and workplace safety. This is a build role: the operating playbook doesn't exist yet — spend tracking, vendor terms, a furniture-request process — and you'll define them. You'll own real recurring budgets (kitchen, office supplies, engagement spend), partner on-site with the Safety Committee, and co-own culture programming across all three shifts with FC leadership. This is a full-time, on-site role, Monday through Friday, 8:30 AM–5:30 PM,  reporting to the General Manager, Fulfillment Operations.

We pay competitive market rates.

Starting salary for this position is $68,138 to $81,755 annually

The Fulfillment Center is closed on the following days for this shift in 2026:

• New Year's Day
• Memorial Day
• Thanksgiving Day
• Christmas Day
• New Years Day (2027)

All shifts receive 4 floating holidays in addition to the holidays observed, so you can celebrate what matters to you the most, whenever that may be.

• You've owned a recurring operating budget and vendor relationships — you've tracked spend, negotiated directly with suppliers, and reported against a budget, not just placed reorders.
• You build process where none exists — you've created the tracker, the policy, the workflow, not just run one you were handed.
• You're self-directed — you catch what the building needs before someone flags it, and you close the loop without being chased.
• You know the rhythm of a warehouse, logistics, or fulfillment environment and move through it with confidence.
• You're genuinely energized by building culture — not just tolerating the "plan the events" part of the job.
• You have strong written and verbal communication and thrive in a fast-paced, multi-shift environment.
• You're proficient in Google Workspace (Docs, Sheets, Calendar) and comfortable with basic inventory/order-management tools.
• You have 2+ years in office administration, facilities coordination, or operations.
• You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.

• Own the front desk and guest experience — be the first point of contact for visitors, vendors, and scheduled guests, and keep reception clean, professional, and running smoothly.
• Own supplies and vendor relationships end-to-end — keep the kitchen and office-supply areas fully stocked, manage deliveries, restocks, and quality, and negotiate terms directly with suppliers.
• Own the budgets — track and report monthly on the kitchen and office-supply budgets (plus engagement and furniture spend as it comes online), staying within budget and keeping spend transparent.
• Build the processes that don't exist yet — spend tracking, a furniture-request policy, vendor terms — and document them so they outlast you.
• Partner with the Safety Committee as on-site support, reinforcing a culture of safety and compliance across the FC.
• Co-own FC culture — co-lead the "Fun Committee" with FC leadership (GM + HRBP) to plan events, recognition, and wellness, and keep the experience consistent across day, night, and weekend shifts.
• Own internal comms for the events calendar so every shift stays informed and engaged.

• You're building the operational playbook for this FC from scratch — the spend tracking, vendor terms, and furniture process don't exist yet; you define them.
• Real ownership from day one — your own budgets, your own vendor relationships, your own culture programming, not a support seat.
• Your impact is felt daily, on every shift, in a building where a well-run workplace shows.

At Babylist, the work our fulfillment teams do reaches millions of families across the country — whether you're on the floor moving product or leading the operation that makes it happen. We're one of the leading platforms for expecting and new families — a $750M business with 10 million customers and eight consecutive years of profitability. Our fulfillment centers are where the mission becomes real, and the people who run them are a core part of how we deliver on it every single day.

Our fulfillment teams work on-site in a fast-paced, team-driven environment where every role — from the floor to leadership — plays a direct part in delivering the Babylist experience to millions of families.

• Work hard, then recharge — we respect your time on and off the clock
• Strong management team that supports you and your team
• The work you do helps millions of families every day
• We use smart technology to make the job easier and more efficient

• Clear paths to move up — we promote from within and your performance matters
• We use data to improve how we work and invest in the people doing it

Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.

How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.

Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.

Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.