Full Time IFHS Receptionist (Internal Posting)

General Description

Under general supervision, provide clerical and secretarial support for the Individual & Family Health service area. This is a full time benefited receptionist position to assist with daily operations across multiple office locations, including the main Logan office in addition to satellite offices in Brigham City and Tremonton. This position will enhance operational efficiency, improve customer service, and provide coverage flexibility for essential public health programs. 

Minimum Qualifications ( Education and Experience)

Completion of high school or GED plus at least one (1) year of office related experience.

Or, successful completion of one (1) academic year of study above the high school level in a resident business or secretarial school, junior college or college.

Minimum Qualifications (Necessary Knowledge, Skills and Abilities)

Must:

• Have good written, verbal, and public communication skills
• Have strong, efficient and detailed organizational skills
• Have a working knowledge of computer programs including, word processing, spreadsheets, and the Internet
• Understand and follow instructions
• Be able to manage multiple tasks simultaneously
• Be able to work independently on a day-to-day basis
• Work quickly and accurately under pressure to meet deadlines
• Have excellent interpersonal skills and maintain cooperative working relationships with clients, coworkers, and business partners
• Interact professionally with the public
• Be able to type accurately at a minimum rate of 40 wpm
• Follow office policies and procedures
• Maintain confidentiality of all records and information
  

Special Qualifications

Must:

• Be able to pass a full background check and drug screening
• Possess or be able to obtain a valid driver license at the time of employment
• Be able to provide your own transportation to the Logan office
• Be able to regularly walk and stand for long periods of time
• Be able to work for sustained periods of time maintaining concentrated attention to detail
• Be able to frequently lift, carry, push, pull or otherwise move objects weighing 30 pounds (Accommodations may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodations)
• Have a flexible schedule and be available for scheduled work in the evenings and/or weekends and holidays as the job requires

Preferred Qualifications

• Experience working in a busy front office or clerical setting
• Strong communication and customer service skills
• Willingness to travel between office locations as needed
• Bilingual in English and Spanish languages
  

Summary of Duties 

• Provide front office clerical support in a fast-paced, high-volume environment
• Support bilingual communication needs, particularly for Spanish-speaking clients
• Assist team members by providing coverage during absences or high-demand periods
• Assist with client check-in, scheduling, phone calls, collecting payments, and preparing office mailings
• Help maintain smooth front office operations to ensure efficient service delivery
• Offer on-call support for program areas including WIC, immunizations, and vital records
  
• Answer multi-line phones, respond to inquiries, and direct calls to various service areas
• Maintain records, files, and registers according to standard operating procedures
  
• Attend all relevant training and staff meetings
  
• Provide back-up support for other offices as needed
• Perform other duties as assigned

This posting is for current employees of the Bear River Health Department only at this time.