Business Office Manager

In this role, you will be responsible for the accurate and timely completion of resident billing, census, payroll, time and attendance, and accounts payable. This position works in coordination with the Executive Director to monitor the status of key workflow indicators and developments as they relate to Business Office operations and quality of services.

• →Handle all aspects of resident billing for the community; including but not limited to generating charges, reconciles, census days, and making adjustments to residents’ accounts as needed.
• →Lead the bill collection process, including making calls, preparing letters, and preparing accounts for collection write off.
• →Receive electronic billing from vendors and process and distribute as needed.
• →Post ancillary charges, cash log updates, and monthly balance statements.
• →Provide monthly balance reports to all departments and assist other managers in understanding GL account reports.
• →Perform monthly review of accounts receivable aging reports to identify and resolve problem accounts.
• →Facilitate the Gift of Care program with residents and complete corresponding documentation.
• →Assist with Medicaid deposits and withdrawals if applicable.
• →Provide general human resources support and resources for the community and its associates. 
• →Maintain accurate records, documentation, and reports for state compliance.
• →Support the candidate lifecycle- source, screen, interview, onboard, train, coach and ensure associates reviews are provided.
• →Manage and provide associate support for Human Resources Information System (HRIS), Applicant Tracking System (ATS), and other HR systems.
• →Perform other duties as assigned.
• →Comply with all policies and procedures and any updates.

• Keen attention to detail
• Exceptional written and oral communication skills