Front Desk Coordinator

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Front Desk CoordinatorAdministration & Office Support

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Quick Summary

Overview

Overview Front Desk Coordinator – Be the First Smile Patients See! Location: Dental Care of Michigan - Shelby Twp., MI Job Type: Full-time About UsAt our practice, patient care isn’t just what we do—it’s who we are.

Key Responsibilities

Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience. Perform administrative duties such as sorting mail, scanning documents, and photocopying.

Technical Tools

ms-office

Monday: 8:45am-5pm

Tuesday: 8:45am-5pm

Wednesday: 8:45am-5pm

Thursday: 8:45am-5pm

Friday: 8:45am-4pm

Responsibilities

~1 min read

→Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
→Perform administrative duties such as sorting mail, scanning documents, and photocopying.
→Answer phone calls, provide information, and schedule, verify, and confirm appointments.
→Clearly explain dental procedures, policies, and services to patients.
→Present financial arrangements and policies to patients while maintaining professionalism and empathy.
→Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.

High School Diploma or equivalent (Associate’s degree preferred).
1-5 years of customer service, insurance, or dental experience preferred.
Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
Strong communication, organizational, and multitasking skills.

Paid Time Off: Competitive PTO that grows with your career.
Comprehensive Benefits: Including 401(k).
Career Growth: Access to continuing education and development opportunities.
Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.

Equal Opportunity EmployerWe celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.

Ready to Make a Great First Impression?Apply now and join a team that’s redefining dental care for the better!

North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.