Facilities Coordinator

Job Title

Job Description

Are you an organised and proactive professional looking to build your career in Facilities Management?

Cushman & Wakefield is seeking a Facilities Coordinator to support a well-established client account in Brisbane. This is an excellent opportunity for someone with experience in maintenance coordination, facilities management, property administration, or contract administration who enjoys problem-solving, stakeholder engagement, and delivering exceptional customer service.

Working closely with the Maintenance Services Manager, you'll play a key role in coordinating day-to-day maintenance operations, managing service requests, supporting contractor performance, and ensuring high service standards are consistently achieved across a national portfolio of approximately 260 sites. This role offers excellent exposure to maintenance operations, contractor management, compliance, and reporting within a mature and well-supported account.

• Hybrid working arrangement
• Full-time permanent position
• Stable, long-standing national client account
• Exposure to a large-scale portfolio of approximately 260 sites across Australia
• Career development and training opportunities
• Supportive and collaborative team culture
• Opportunity to join a global leader in Integrated Facilities Management

Reporting to the Maintenance Services Manager, you'll support the delivery of planned and reactive maintenance services across a national property portfolio.

Key responsibilities include:

• Coordinating service requests and maintenance work orders
• Managing planned and reactive maintenance activities
• Tracking work orders and ensuring KPI compliance
• Coordinating contractor attendance and escalation of urgent requests
• Maintaining maintenance records, reports, and compliance documentation
• Assisting with contractor performance and compliance management
• Supporting purchase order and invoice processing
• Monitoring preventative maintenance schedules and outstanding works
• Preparing reports and supporting client review meetings
• Assisting with quality assurance processes and service delivery reporting

To be successful, you will have:

• 2-4 years' experience in facilities coordination, maintenance coordination, contract administration, property administration, or a similar role
• Strong organisational and time management skills
• Experience working with work order management or maintenance systems
• Excellent communication and stakeholder management skills
• Strong attention to detail and administrative capability
• Intermediate Microsoft Office skills, particularly Outlook, Excel, and Word
• Ability to manage competing priorities in a fast-paced environment
• A proactive mindset and willingness to learn and develop