VIRTUAL ASSISTANT

Job Description: We are seeking a highly organized and proactive Virtual Assistant to support day-to day operations for a real estate/title professional. This role will function as a personal administrative assistant, providing support across administrative tasks, CRM management, reporting, and social media management. The ideal candidate will help streamline workflows, maintain organized data, and support business growth through operational and marketing assistance.

Responsibilities Administrative Support • Provide day-to-day administrative assistance to the client • Manage calendar, appointments, and scheduling • Coordinate meetings and send reminders • Support inbox management and email organization • Assist with client communication and basic customer service inquiries

Skills • High attention to detail • Proactivity and ability to work independently • Strong organizational skills • Analytical thinking for reporting tasks • Communication and responsiveness • Adaptability in a growing and evolving role

CRM & Data Management • Input, update, and maintain client information in CRM (Salesforce preferred) • Clean and remove duplicate records to ensure data accuracy • Organize contact data (including sourcing additional details like client birthdays) • Maintain a clean, structured, and reliable database

Reporting & Data Analysis • Pull and compile business reports • Create basic graphs and market analysis summaries • Organize data for insights and presentations • Support decision-making through accurate reporting

Marketing & Social Media • Plan, create, and manage content for Instagram and Facebook • Execute daily posting, captions, and engagement • Monitor comments, messages, and interactions • Support marketing initiatives and outreach campaigns • Track basic performance metrics and suggest improvements.

Qualifications • At least 1 year experience as a Virtual Assistant, Administrative Assistant, or similar role • Experience with CRM systems (Salesforce preferred; Zoho or similar is acceptable) • Strong organizational and time management skills • Excellent written and verbal communication skills in English • Experience managing Instagram and Facebook business accounts • Proficiency in Microsoft Office and/or Google Workspace • Ability to multitask and prioritize effectively • Experience in real estate, title, escrow, or mortgage industry is a plus

 

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