Systems & Facilities Coordinator

Irvine Clinical Research is the largest independent clinical research site network on the West Coast. With 6 research centers in California, we are leaders in the search for new treatments in neurology, psychiatry, and obesity medicine. Our largest area of research is in Alzheimer's Disease prevention and treatment drug trials, and our doctors were the largest contributors in the world to the most recently FDA-approved medication in Alzheimer's Disease. 

As the Systems & Facilities Coordinator, you will keep our technology and clinic infrastructure operating without interruption across our five research sites. Bridging digital systems management (Microsoft Active Directory, M365, Google Workspace) with physical site operations (access management, lab equipment maintenance, and vendor logistics), this role eliminates daily operational friction for 90+ staff so our doctors, nurses, and staff can stay focused on our study participants and advancing the field of medicine.

• Education & Experience: Bachelor’s degree in Information Technology, Computer Science, Systems Administration, or a related field (or an equivalent combination of education and hands-on technical experience).

• Technical & Systems Proficiency: 1+ years of experience administering Microsoft Windows OS, Active Directory domain environments, Google Workspace, and Microsoft 365 user privileges.

• Hardware Troubleshooting: Demonstrated ability to troubleshoot desktop computers, tablets, peripherals, and AV equipment.

• Networking & Cybersecurity Fundamentals: Familiarity with local network management, website maintenance, VoIP phone system administration, and cybersecurity solutions and best practices.

• High Attention to Detail: Strong organizational skills, precision in compliance documentation/playbooks, and the ability to balance competing IT helpdesk requests and physical site tasks independently. 

• Vehicle & Utility Transport: Valid California Driver’s License, clean driving record, and willingness to drive a personal vehicle (mileage reimbursed) or operate company-budgeted rental utility vehicles/vans (e.g., Home Depot, Enterprise) to transport clinic equipment, hardware, and site appliances between locations.

• Regional & Air Travel: Regular driving between Southern California sites (Irvine, Long Beach, Los Angeles, and Riverside). Occasional short-duration flight to Northern California (estimated 1–2 times per year). All airfare, lodging, local transit, and portal-to-portal travel time are 100% paid by the company. 

• Physical Capability & Heavy Equipment Transport: Ability to lift 50+ lbs and utilize material handling equipment (appliance dollies, hand trucks, moving straps) to transport, position, or relocate appliances, furniture, equipment, and technology safely.

• Emergent Off-Hours Availability: Ability to handle sporadic evening or weekend urgent needs—such as security alarms, equipment malfunction, power outages, temperature alerts. Every minute spent on remote triage or on-site resolution is fully paid working time.