Receptionist

1. →Greet and welcome guests as soon as they arrive at the office.
2. →Direct visitors to the appropriate person and office.
3. →Answer, screen and forward incoming phone calls.
4. →Provide basic and accurate information in-person and via phone/email.
5. →Receive, sort and distribute daily mail/deliveries.
6. →Maintain office security by following safety procedures and controlling access via the reception desk.
7. →Ensure reception area is tidy and presentable, with all necessary stationery and material.
8. →Order front office supplies and keep inventory of stock.
9. →Update calendars and schedule meetings.
10. →Keep updated records of office expenses and costs.
11. →Perform other clerical duties such as filing, photocopying, transcribing and faxing.
12. →Performs other related duties as required and directed.

1. →Assists in quality control and performance improvement activities.
2. →Contributes to performance feedback, hiring decisions.
3. →Ensures standards are met (quality, timeliness, customer service, etc.).
4. →Evaluates and tests new procedures/processes.
5. →Orients and/or trains new staff.
6. →Problem solving capabilities.
7. →Subject matter expert/technical leadership.
8. →Work flow/distribution of work.
9. →Assists in assuring compliance with all regulatory and other agency requirements, laws, and statutes pertaining to the operation of the department.

Required:

• High School Diploma or GED.

Preferred: 

·         Prior receptionist or customer-facing experience. 

1. Proficiency in Microsoft Office Suite.
2. Hands-on experience with office equipment (e.g. fax machines and printers).
3. Interpersonal, organizational and communication skills.
4. Ability to carry out directions, read and write.