Office Manager/Site Lead Assistant [Maternity Leave Coverage]

Canada·Nanaimolead

Office ManagerAdministration & Office Support

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Quick Summary

Key Responsibilities

Reception and Communication: Oversee front desk operations, providing leadership and direction to administrative staff Greet and welcome Residents, Families, Visitors,

Technical Tools

Office ManagerAdministration & Office Support

Office Manager/Site Lead Assistant [Maternity Leave Coverage]
Nanaimo, BC, Canada

Contact- Full-Time

Wexford Creek Seniors Community of Park Place Seniors Living is looking for a contract Office manager to join our team at our Nanaimo, BC long term care Home (December 2026- January 2028). This person will work to support the daily operations of the Home.
The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.

Wexford Creek Seniors Community is proudly part of Park Place Seniors Living, a leading provider of seniors care communities across Western Canada and Ontario. We are committed to creating a safe, welcoming, and supportive environment where Residents and Staff can thrive.

Be the welcoming heart of our care community!

What You'll Do:

Reception and Communication:

Oversee front desk operations, providing leadership and direction to administrative staff
Greet and welcome Residents, Families, Visitors, and Contractors with professionalism and care
Answer and direct phone calls, emails, and inquiries in a timely manner
Manage incoming and outgoing mail and courier services
Collaborate across departments to ensure smooth daily operations

Administrative and Operational Support:

Support the Site Leader with day-to-day administrative and financial operations
Ensure prompt, professional resolution of resident and family inquiries or concerns
Maintain accurate records, files, and reports (Resident, Staff, and operational data)
Prepare correspondence, meeting minutes, and internal communications
Order office supplies and coordinate equipment servicing as needed

Resident and Family Support:

Assist with Resident move-ins and move-outs, including documentation and data entry
Support special events, meetings, and site initiatives
Act as a helpful resource for Residents and Families, ensuring a positive experience

Financial and Systems Support:

Maintain financial transactions such as petty cash and trust accounts
Manage Accounts Receivable, Invoicing, and Vendor Relations
Manage financial processes, including billing, and deposits
Use internal systems to maintain accurate information and reports
Manage and safeguard confidential records for residents, employees, and financial operations

What you Bring:

Post-Secondary Diploma or Certificate in financial management, bookkeeping or related field (health care or seniors living an asset
Accounting, or bookkeeping experience required
Strong organizational skills with exceptional attention to detail
Professional and friendly communication
Ability to manage multiple priorities with discretion and confidentiality
Experience with Microsoft Office and comfort with learning new systems
A genuine passion for supporting seniors, families, and care teams

Additional Requirements

Ability to handle physical demands such as walking, standing, and occasional lifting
Able to manage tight deadlines and multitasking
Comfort using other digital platform systems and tools to support daily work
Clear Criminal Background Check

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Open until Filled