Front Desk Coordinator

United States·Salt Lake CityPart Timemid

Front Desk CoordinatorAdministration & Office Support

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Quick Summary

Overview

WHO WE ARE Planned Parenthood Association of Utah (PPAU) is a non-profit family planning agency and a leader in sexual and reproductive healthcare, advocacy, and education in the state of Utah.

Technical Tools

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WHO WE ARE

Planned Parenthood Association of Utah (PPAU) is a non-profit family planning agency and a leader in sexual and reproductive healthcare, advocacy, and education in the state of Utah. We provide high-quality, affordable sexual and reproductive health care for Utahns/people in six health centers across the state.

At PPAU, care is much more than the health, education, and advocacy services we provide; it’s the way we approach our world with compassion and a constant desire to improve. We care with kindness, respect, and are passionate about helping adults and teens of all genders, sexual orientations, races, religions, ethnicities, abilities, and cultural backgrounds lead healthy lives.

About the Role

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What We Offer

~2 min read

✓Serve as the first point of contact for the agency. Greet and direct visitors and route general emails to the appropriate departments.

✓Open, sort, and distribute incoming mail and packages daily. Prepare all outgoing mail and coordinate courier/shipping services.

✓Monitor office supply inventory and place orders as necessary. Ensure the lobby and common areas are professional and organized.

✓Provide general clerical support, including filing, scanning, and maintaining electronic records.

✓Assist with preparing basic correspondence and reports as directed.

✓Assist with reserving conference rooms for all meetings.

✓Schedule and coordinate lunches/catering for trainings and meetings, assist with meeting preparation, and help set up meeting spaces as assigned by the CAO.

✓Maintain strict confidentiality according to HIPAA and PPAU policies. Represent PPAU in a positive, professional manner to all clients, donors, and the public.

✓Act as the "eyes and ears" of the front office, maintaining a calm environment and following safety procedures.

✓Assist with occasional errands or office-related tasks as needed.

✓Performing other duties as required or requested.

✓High school diploma (or equivalent).

✓At least one year of experience in a receptionist, customer service, or front-office role.

✓Proficiency in Microsoft Outlook, Word, and Excel. Ability to learn electronic practice management systems.

✓Strong verbal communication & written communication skills with a focus on exceptional customer service.

✓Ability to remain calm and professional in a fast-paced, sometimes high-pressure environment.