Administrative Assistant

Our client is recruiting an Administrative Assistant

• →To prepare quotes for group life and additional benefits
• →To process renewals of Group Life schemes
• →To issue medical requests when required
• →To prepare statement of benefits and invoice
• →To prepare and send files for underwriting 
• →To prepare and dispatch master agreements for new schemes
• →To process death and TPD claims
• →Premium reconciliation for schemes
• →To ensure that client database is maintained and updated
• →To follow-up with internal and external partners 
• →To provide outstanding customer service to employers, partners, and customers 
• →To assist the Team Leader in operations as and when required
• →To perform any other cognate duties aligned to business requirements

Profile of the ideal candidate 
 

• Higher School Certificate (HSC) or equivalent
• Be conversant with MS Office Tools
• Experience in customer service would be desirable
• Be proactive and dynamic 
• Excellent interpersonal and communication skills – both oral and written
• Be quality focused, flexible, and proactive
• Be able to work independently as well as in a team
• Be able to work under pressure to meet deadline