Facilities Coordinator

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Reformation is looking for a Facilities Coordinator to help keep our stores and Ref West headquarters running smoothly. You'll split your time between supporting work orders across our retail fleet and keeping day-to-day operations at HQ organized, safe, and running without a hitch. This is a hands-on, detail-driven role for someone who's energized by a full queue, loves solving problems in real time, and takes pride in creating spaces — physical and cultural — where people love to work and shop.

• Serve as our go-to Service Channel user: triage, dispatch, track, and close out work orders against SLAs, budget, and quality standards
• Manage vendors end-to-end — approvals, cost audits, invoice sign-off — and join weekly vendor calls to keep open tickets moving
• Support store teams with facilities, energy management, and utilities systems, plus vendor and utility account setup
• Partner with the broader Facilities team on cross-functional projects and process improvements

• Be the primary point of contact for Ref West, making sure the space is clean, stocked, and set up for teams to do their best work
• Keep the building running day to day and communicate changes, updates, and events that affect the workplace experience
• Show up as a trusted, approachable partner for workplace culture, events, and safety initiatives
• Cross-train across HQ facilities functions and provide backup coverage as needed

• 2+ years in facilities management, ideally in retail or hospitality a plus
• Comfort juggling multiple priorities in a fast-moving, high-volume ticket environment
• Experience with budgets, cost analysis, and vendor management
• Strong communicator who works well across teams and store partners
• A genuine interest in sustainability and eco-conscious facilities practices
• A hands-on, no-task-too-small attitude and a drive to make Ref spaces the best they can be
• Ability to work on-site, Monday–Friday, 8:30 AM–5 PM