Office Manager

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times.

Rent The Runway established its European Technology Hub in Galway in April 2019.  Based in the historic Claddagh area of the city, the growing team in Galway tackles core technology challenges and influences the next generation of services critical to Rent The Runway’s success and continued growth. 

The Galway office is Rent the Runway's first international office outside the US and enables the company to significantly expand its Software Engineering, Product Development, Machine Learning Engineering and Data Science footprint. Rent the Runway’s Galway-based employees have the opportunity to grow their careers across several roles and career paths in Technology.

As Office Manager, you'll be the operational backbone of our Galway hub, working closely with local leadership and partnering with RTR's US-based Finance and People teams to keep our European technology team running smoothly.

The primary focus of the Office Manager is to ensure an efficient, engaging, and safe working environment for our team and visitors. The ideal candidate will be a highly organised and self-driven manager with many responsibilities, contributing to an exceptional employee experience. Given the nature of RTR’s business, this role requires high adaptability, good judgment, and agility. While specific tasks are clearly defined, the fast-paced environment means the role will evolve, requiring a "can-do" attitude toward picking up projects and executing them effectively.

• →General Office Management: Contribute to making Rent the Runway a great workplace by building strong relationships with staff across all departments. Ensure office management standards foster collaboration, communication, and a positive culture. Responsibilities include managing storage rooms, office hygiene, catering, grocery and supply management, stationery, and meeting room setup and clearing.
• →Expense Management: Oversee the operating expenses budget, ensuring that invoicing and monthly expense reports are accurate and recorded promptly. Report on costs related to the office environment, building services, staff amenities, events, and training.
• →Technology Organisation Support: As our Galway office is home to a technology team, you'll partner with engineering leadership to coordinate and prepare key documentation for the tech organisation. This includes coordinating our annual R&D Tax Credit claim, gathering project information from engineering managers and working with our external advisors to meet submission deadlines. You'll also prepare and submit statutory returns, such as Central Statistics Office (CSO) surveys, working with Finance to source the required figures.
• →Building Services, Maintenance & Facilities Projects: Own the ongoing upkeep and maintenance of the office and building, maintaining strong relationships with building management, contractors and suppliers. Oversee maintenance and repairs, including security systems, cleaning, air conditioning, furniture, fixtures and equipment. Project manage facilities improvements and larger capital expenditure projects, from scoping and gathering quotes through budget tracking, scheduling and delivery.
• →Occupational Health and Safety: Monitor health and safety standards, making necessary updates to ensure compliance with workplace health and safety regulations. This includes managing workplace hazards, pest control, first aid, and fire safety measures (such as fire wardens, drills, and training). Ensure a robust workplace health and safety system is in place and effectively communicated to all staff.
• →Marketing & Recruitment Events: Assist in communications with external stakeholders. There is also an opportunity for the Office Manager to enhance the RTR employer brand through marketing activities and recruitment events.
• →Environment: Plan and manage the workspace environment for employees and visitors, from their welcome upon arrival to meeting room setup, catering and the overall aesthetics of the office.
• →Employee Experience: Coordinate team social events and cultural activities, organising catering as needed with assistance from Culture Club members. This includes team events, milestone celebrations, community lunches, and Lunch and Learn sessions.
• →Corporate Travel: Book employee travel, including flights, accommodations, and ground transportation.