Receptionist

Austria·Salzburgmid

ReceptionistAdministration & Office Support

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Quick Summary

Overview

Are you an excellent communicator who remains positive even in challenging situations? Are you reliable and do you have a customer-oriented attitude? If so,

Technical Tools

ReceptionistAdministration & Office Support

Nestled by a small, idyllic lake and surrounded by 17 acres of stunning grounds, Schloss Leopoldskron is a historic hideaway just minutes from Salzburg’s Old Town. Built in 1736, our exclusive location offers 55 rooms, 12 palace suites, and two townhouses. With breathtaking views of the Alps and Hohensalzburg Fortress, we provide our guests with truly unforgettable experiences.

What We Offer

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We are proud to offer our employees a range of benefits, including:

Requirements

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Nice to Have

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At Schloss Leopoldskron, we believe that our team is our most valuable asset. We are committed to creating a supportive and inclusive work environment that fosters personal and professional growth. As Receptionist, you will have the opportunity to work alongside a diverse and dynamic team, where your contributions will be valued and celebrated.

Responsibilities

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Perform check-in and check-out procedures
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Escort our suite guests to the Schloss
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Review arrival lists to welcome guests
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Assist our guests and respond to their inquiries
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Identify the needs of our guests and build a relationship with them
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Support guests with specific tasks (e.g., booking services or restaurants, confirming travel arrangements, taking messages)
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Handle guest complaints and refer them to management if necessary
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Ensure compliance with health and quality standards

First experience in the hotel industry, ideally in Reception/Front Office
Familiarity with hospitality industry standards
Proficiency in German and English; knowledge of additional languages is an advantage
Computer skills
Experience with Guestline is an advantage
A customer-oriented and professional attitude
An open-minded personality
Excellent communication skills
Outstanding organizational and time management skills

At Schloss Leopoldskron, we are committed to providing a warm and inclusive environment for all our hotel guests, visitors, and program participants.

We are an Equal Opportunity Employer and do not discriminate against applicants or employees.

Sustainable business practices are our highest priority in all areas. We encourage creative, equitable, and sustainable change and develop environmentally conscious and socially responsible practices at all levels. We believe that every team member plays a critical role in our journey toward sustainability.