Virtual Assistant (CRM Email Campaigns) - 60271631906

Position: Virtual Assistant (CRM Email Campaigns)

Type of Contract: Independent Contractor

Working Hours:  ​​​​​​UK business hours overlap preferred 

Salary Range: $1.500 - $1.800   USD monthly

About the company

Our client is a UK-based beauty and wellness company focused on hair growth and hair health products. Their main positioning is not just haircare products on the surface (shampoo/conditioner), but a broader “inside-out” approach that combines supplements with topical products

About the role
The Virtual Assistant (VA) will support the CRM function by managing the end-to-end execution of UK trade email campaigns. This includes translating trade plans into email briefs, building campaigns, testing, and preparing them for final approval.

1. Campaign Planning & Briefing

• →Review and interpret weekly/monthly trade plans (offers, themes, key messaging).
• →Translate trade plans into structured email briefs.
• →Submit briefs for review and approval by the Senior CRM Manager.
• →Incorporate feedback and finalise briefs.

2. Email Build & Setup

• →Build 2–3 email campaigns per week using a block-based email builder.
• →Ensure emails are visually consistent with brand guidelines and campaign objectives.
• →Configure content, links, and dynamic elements where required.

3. Platform Management

• →Work within the following tools:
  • →Dyspatch (email creation and block building)
  • →Iterable 

4. Testing & Quality Assurance

• →Conduct thorough QA checks, including:
  • →Content accuracy
  • →Link functionality
  • →Rendering across devices (mobile/desktop)
• →Resolve any issues prior to submission.

5. Campaign Handover

• →Deliver final, fully built and tested campaigns to the Senior CRM Manager for approval and scheduling.
• →Ensure all campaign components meet required standards.

• Previous experience in CRM or email marketing.
• Familiarity with platforms such as Iterable, Braze, or Klaviyo.
• Experience with block-based email builders (e.g. Dyspatch or similar tools).
• Basic understanding of email performance metrics (e.g. open rate, click-through rate) advantageous but not essential.
• Strong attention to detail and ability to follow brand guidelines.
• Good written communication skills for drafting briefs and email content.

• Approximately 1 to 1.5 days per week.
• Workload includes building 2–3 email campaigns weekly.
• Flexible working hours, aligned with campaign deadlines.

• Reports directly to the Senior CRM Manager.
• Works collaboratively to refine briefs and campaigns.
• Expected to communicate progress, flag issues, and meet agreed timelines.