Bank Receptionist

Spire Leicester Hospital is looking for experienced administrators to join our Bank team, supporting reception and patient bookings during busy periods, annual leave, and staff absence.

This is an ideal opportunity for someone with strong customer service or admin experience who wants flexible, ad-hoc shifts.

You’ll play a key role in delivering a smooth patient experience, including:

• Welcoming patients and managing front desk enquiries
• Booking and coordinating appointments using internal systems (SAP)
• Handling calls and emails from patients, consultants, and insurers
• Supporting patient admissions and ensuring all documentation is accurate
• Liaising with clinical teams and external stakeholders
• Maintaining confidentiality and accurate records at all times

• Previous experience in administration, reception, or customer service
• Confident communication skills and a professional approach
• Strong organisation and attention to detail
• Comfortable using systems (SAP or similar is a bonus)
• Ability to work independently and adapt in a busy environment

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion.
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

We commit to our employees’ well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

For us, it's more than just treating patients; it's about looking after people.