Facilities Coordinator

The Facilities Coordinator is responsible for overseeing the maintenance, repair, safety, and appearance of a portfolio of self-storage facilities. This position leads maintenance technicians, manages vendor relationships, coordinates preventive maintenance programs, and ensures all properties remain operational, secure, and compliant with company standards. The Facilities Coordinator works closely with Operations and Transitions to provide a safe, clean, and reliable environment for customers and employees while maximizing asset longevity and controlling maintenance costs.

• Manage the day-to-day maintenance operations for assigned self-storage facilities.
• Oversee preventive maintenance programs for all building systems and equipment.
• Prioritize and monitor work orders to ensure timely completion.
• Solicit and evaluate vendor bids for work orders.
• Ensure all facilities maintain high standards of cleanliness, curb appeal, and functionality.

Oversee maintenance and repair of:

• HVAC systems
• Electrical systems
• Plumbing systems
• Automatic gates and access control systems
• Security cameras and surveillance equipment
• Roll-up doors and unit hardware
• Lighting systems
• Roofing and building exteriors
• Concrete, asphalt, and parking lots
• Fencing and perimeter security
• Elevators (where applicable)

• Coordinate and oversee contractors and service providers.
• Obtain bids and negotiate maintenance contracts.
• Monitor vendor performance and ensure quality workmanship.
• Verify contractor compliance with insurance and safety requirements.

• Ensure compliance with OSHA regulations, fire codes, ADA requirements, and company safety policies.
• Maintain records for inspections, permits, warranties, and preventive maintenance.
• Serve as primary point of contact for fire marshal, building, and life-safety inspections across assigned facilities.
• Ensure timely closeout of any life-safety violations or corrective action notices.

• Assist with facility renovations, major repairs, and capital improvement projects.
• Coordinate project schedules with contractors and operations teams.
• Monitor project timelines, budgets, and quality standards.

• Collaborate with onsite staff and District Managers to resolve maintenance issues efficiently.
• Minimize disruptions to customers during repairs and improvement projects.

• Participate in an after-hours on-call for emergencies as necessary (water intrusion, gate failures, security breaches, fire/life-safety incidents).
• Respond to or dispatch appropriate resources to emergency situations within company-defined response windows.

• Coordinate inspection, testing, and certification of fire extinguishers, fire alarm panels, and (where present) sprinkler systems.
• Maintain emergency lighting, exit signage, and clear egress paths at all facilities.
• Ensure fire lanes, Knox Box/rapid-entry access, and fire department connection points remain unobstructed and compliant.
• Track fire marshal inspection cycles, corrective action deadlines, and life-safety recordkeeping across the portfolio.

• Average work order turnaround time by priority level.
• Preventive maintenance completion rate (on-schedule %).
• Maintenance cost per unit / per facility versus budget.
• Vendor SLA compliance and rebid frequency.

• Valid driver’s license and reliable transportation; regular travel across the assigned multi-state facility portfolio (as required and approved)
• Ability to lift 50 lbs, climb ladders, and work outdoors in varying weather conditions.

• High school diploma or GED required.
• Associate's or Bachelor's degree in Facilities Management, Construction Management, Engineering, or a related field preferred.

• 2-5 years of maintenance or facilities management experience.
• Experience managing multiple facilities is preferred.
• Self-storage, commercial real estate, retail, industrial, or hospitality experience is highly desirable.

• Strong knowledge of HVAC, plumbing, electrical, and general building maintenance.
• Experience with preventive maintenance programs and work order systems.
• Ability to prioritize multiple projects in a fast-paced environment.
• Excellent troubleshooting and problem-solving abilities.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office and Monday.com preferred. 
• Ability to read blueprints, technical manuals, and maintenance documentation.