Office Manager and IT Operations

Singapore·Singaporemid

Office ManagerAdministration & Office Support

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Quick Summary

Overview

Key Responsibilities

Office Operations and Workplace Experience Manage all administrative and general office needs Order and stock supplies and snacks and manage the lunch program to support daily workplace needs Oversee local vendors and contractors and ensure service…

Requirements Summary

5+ years of relevant office operations, facilities or workplace management experience Basic IT support experience in a professional environment Familiarity with macOS and common workplace tools and platforms Experience working with property…

Technical Tools

project-management

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.

We are seeking an energetic, detail oriented and hands on professional to lead office operations while providing light IT support for our Singapore office. This is a fully onsite role that blends workplace experience, facilities management and first line technical support.

The ideal candidate is highly organized, service oriented and comfortable troubleshooting basic technical issues while creating a world class workplace environment.

Responsibilities

~1 min read

Manage all administrative and general office needs
Order and stock supplies and snacks and manage the lunch program to support daily workplace needs
Oversee local vendors and contractors and ensure service levels are maintained
Serve as the primary contact between the company and building management and ensure all facility needs are met
Partner with Executive Assistants and leadership on event planning including social events, external events, holiday celebrations and offsite retreats
Work closely with HR and People Operations on local perks and benefits programs
Greet visitors and provide a warm and professional experience
Ensure compliance with workplace safety requirements
Promote a positive office culture and foster engagement and collaboration
Support AV setup and meeting room functionality

Serve as first line IT support for staff including hardware, software, WiFi, printers, email and video conferencing tools
Handle employee onboarding and offboarding IT setup including account provisioning, permissions, device setup and equipment collection
Maintain IT asset inventory and track company devices and equipment
Coordinate with external IT vendors or MSPs and escalate complex technical issues as needed
Support basic security practices including MFA setup, access control and device encryption
Maintain IT documentation and simple troubleshooting guides
Provide basic macOS troubleshooting and hands on technical support

Requirements

~1 min read

5+ years of relevant office operations, facilities or workplace management experience
Basic IT support experience in a professional environment
Familiarity with macOS and common workplace tools and platforms
Experience working with property management teams
Strong customer service and hospitality mindset
Detail oriented problem solver with strong organizational and documentation skills
Strong project management skills
Ability to work autonomously while collaborating effectively with cross functional teams
Comfortable communicating with and supporting leadership stakeholders
Innovative mindset with enthusiasm for new ideas and technologies