Call Center Receptionist

United States·Lakewoodmid

ReceptionistAdministration & Office Support

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Quick Summary

Key Responsibilities

Answer multi-line telephone and direct calls to appropriate personnel and take accurate messages. Provide excellent internal and external customer service.

Technical Tools

ReceptionistAdministration & Office Support

Responsibilities

~1 min read

→Answer multi-line telephone and direct calls to appropriate personnel and take accurate messages.
→Provide excellent internal and external customer service. Create a positive experience for patients through professional and courteous behavior.
→Maintain knowledge of Bloom's departments and daily schedules.
→Use an EMR to look up patients and verify identity
→Respect diversity in the workplace.
→Assist with some administrative tasks
→Work in a fast paced environment

Excellent phone/customer service skills
Ability to multi-task at a very high level
Strong computer skills
Strong problem-solving abilities
Familiarity with EMR software a plus (eCW preferred)

What We Offer

~1 min read

✓100% covered employee Health, Dental and Vision insurance

✓401K

✓Employer paid Basic Life and AD&D policies

✓2 weeks PTO & 7 paid holidays

Our mission is simple: to empower our patients, their loved ones, and our community by bringing individualized, compassionate care home.

Pay: $20.00- $23.00 per hour

Bloom Healthcare only contacts through official channels using the @bloomhealthcare.com domain. We are aware of a fraudulent Gmail account impersonating our recruiting team and have reported it to Google.