Receptionist

• →Must project a professional image and voice.
• →Excellent oral and written communication skills.
• →Ability to handle multiple tasks and experience handling multiple-line phone with voicemail applications helpful. 
• →Must be a self-starter with strong organizational abilities. 
• →Ability to coordinate and prioritize required. 
• →Flexibility, initiative, and the ability to work with a minimum of direct supervision a must. 
• →Ability to work as a team member in a rapidly changing environment.
• →Reliable, predictable attendance within client service hours for the performance of this position.
• →Responsive to internal and external client needs.
• →Ability to clearly communicate verbally and/or in writing both internally and externally.

• Bilingual (Spanish) proficiency- highly valued for communication with claimants, employers, or vendors, but not required. 
• Knowledge of lower-level claim handling responsibilities.
• Computer Skills- Proficient in Microsoft Office & Proficient typing skills    

• 4 weeks PTO + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment

At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: 

• Quality claim handling – thorough investigations, strong documentation, well-supported decisions
• Compliance & audit performance – adherence to jurisdictional and client standards
• Timeliness & accuracy – purposeful file movement and dependable execution
•  Client partnership – proactive communication and strong follow-through
• Professional judgment – owning outcomes and solving problems with integrity
• Cultural alignment – believing every claim represents a real person and acting accordingly 

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• Lead with transparency We build trust by being open and listening intently in every interaction.
• Perform with integrity We choose the right path, even when it is hard.
• Chase excellence We set the bar high and measure our success. What gets measured gets done.
• Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
• Win together Our greatest victories come when our clients succeed.

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