Office Administrator

A Carter Lumber Office Administrator is responsible for entering and generating purchase orders, receiving, and providing excellent service to customers and stores.  This is accomplished by having constant communication with store personnel and stores to ensure orders are completed accurately and timely.  A strong belief in the mission and goals of the company are necessary to this position.  

Requirements

• Excellent telephone and customer service skills
• Strong organizational and planning skills
• Ability to multi-task
• Strong attention to detail
• Exceptional written and verbal communication skills
• Knowledge of Microsoft Office including Outlook, Word and Excel

Responsibilities

Order Processing

• Receives and enters orders from stores.  Generates purchase orders and ensures the proper items, quantities and costs are entered.  Forwards orders to proper departments to ensure orders are created and filled.  Ensures the paperwork process is running smoothly. 

Store Support

• Assists stores by providing information on products, stock and special order pricing, availability and lead times.  Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of.

Administrative Duties

• Updates and assembles reports for review as requested by management.  Performs clerical    duties such as data entry, filing, coping and faxing. ​