Referral and Scheduling Coordinator

HealthBay is a leading healthcare provider dedicated to providing high-quality medical services to our patients. With multiple locations across the country, we offer a wide range of medical specialties and services to meet the needs of our diverse patient population. We are committed to providing compassionate and personalized care to our patients, and we are looking for a Referral and Scheduling Coordinator to join our team.

Position Overview:

As a Referral and Scheduling Coordinator, you will play a crucial role in ensuring our patients receive timely and appropriate medical care. You will be responsible for managing the referral process and coordinating patient appointments with our healthcare providers. This is a fast-paced and dynamic role that requires excellent organizational skills, attention to detail, and the ability to multitask effectively.

Key Responsibilities:

- Manage the referral process by obtaining necessary authorizations, coordinating with insurance companies, and ensuring referrals are processed in a timely manner

- Schedule patient appointments with healthcare providers, taking into consideration their availability and the urgency of their medical needs

- Communicate with patients to confirm appointments and provide necessary information regarding their upcoming visits

- Maintain accurate and up-to-date patient records, including referral information and appointment details

- Collaborate with healthcare providers and other team members to ensure a smooth and efficient referral and scheduling process

- Follow up with patients and insurance companies to resolve any issues or delays in the referral process

- Provide excellent customer service to patients, addressing any questions or concerns they may have regarding their appointments or referrals

- Keep abreast of changes in insurance policies and procedures to ensure compliance with regulations and guidelines

- Assist with other administrative tasks and projects as needed.

Qualifications:

- High school diploma or equivalent; some college coursework preferred

- Minimum of 2 years of experience in a healthcare setting, preferably in a referral or scheduling role

- Knowledge of medical terminology and insurance procedures

- Excellent organizational and time-management skills

- Strong attention to detail and ability to multitask

- Excellent communication and interpersonal skills

- Proficient in Microsoft Office and electronic medical record systems.

We Offer:

- Competitive salary and benefits package

- Opportunities for professional growth and development

- A supportive and collaborative work environment

- The chance to make a positive impact on patients' lives every day.

If you are passionate about providing exceptional patient care and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity. Join our team at HealthBay and be a part of a company that is dedicated to improving the health and well-being of our patients.