Operations Assistant – Charter Movements

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Under the overall supervision of the Deputy Chief of Mission and the direct supervision of the Operations Officer, the incumbent will support the operations team, in compliance with IOM established procedures to ensure the orderly and timely implementation of the programme, with the following duties and responsibilities:

1. Send the requests for the charters to CMM, coordinate with the receiving missions, name lists, Charter flight details and timely distribution of Advance Booking Notifications (ABNs), landing permit requests, Additions and Deletions to the final manifest and ensure compliance with SOPs and procedures of MMM, HIT, MIMOSA.
2. Perform daily coordination with IOM airport staff, finance, medical, and other relevant units on charter movement-related issues.
3. Coordinate with relevant counterparts for ground transport arrangements for migrants travelling from Embassies/detention centres to International Departure Points. 
4. Liaise with IOM Medical Unit to ensure logistics and follow-up on medical procedures are completed in good time as required.
5. Ensure all ready-to-travel migrants are included in the final manifest to avoid the last-minute rush.
6. Prepare accurate and timely movement statistical reports for Operations Unit. 
7. Control record keeping of Proflight files in the Unit, timely closure of files and handover to Finance Operations Assistant team for further processing of invoices (if any) for a quick settlement.
8. Perform such other duties as may be assigned

• Five years of working experience with secondary [high school] education; three years of working experience with Bachelor’s degree

Accredited Universities are those listed in the UNESCO World Higher Education Database.

• Prior Movement Operations or transportation experience a strong advantage; and,

• Strong computer skills - Word, Excel and Internet

• past experience with Movement Operations-related databases and systems (including iGATOR, MiMOSA, SAR and Amadeus) is a strong advantage.

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies