Benefits & Compensation Administrative Assistant

United Kingdommid

Administrative AssistantAdministration & Office Support

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Quick Summary

Key Responsibilities

Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,

Technical Tools

Administrative AssistantAdministration & Office Support

Job Summary:

What We Offer

~2 min read

Support the UK and Global Benefits and Compensation teams with a range of administrative tasks, delivering efficient customer service to internal and external stakeholders and maintaining accurate, up-to-date records and documentation. This role helps ensure employees have a smooth experience with their benefits and reward programmes by managing enquiries, data and administrative processes with care and efficiency.

✓Act as the first point of contact for the UK Benefits inbox, responding to employee queries within agreed timeframes and escalating complex issues where needed.

✓Track benefits queries and usage data to support reporting and ROI analysis.

✓Manage benefits invoice administration, including reviewing invoices, liaising with Finance and providers, and updating the master tracker.

✓Administer employee reimbursement benefit requests in Workday, including validating applications, tracking requests and following up on missing information.

✓Run regular Workday and benefit system reports, reconcile data and follow up on missing or inaccurate information.

✓Support onboarding activity, including welcome emails, benefits induction sessions and calendar coordination.

✓Coordinate local benefits fairs and provider visits as required.

✓Provide general administration and project support to help the team deliver global and local reward and benefits programmes.

✓Act as first point of contact for the Live Nation Global Compensation inbox, allocating requests to the relevant lead and providing timely administrative support.

✓Cover the shared International Benefits inbox during team absence, ensuring requests are monitored, allocated, and responded to appropriately.

✓Maintain accurate compensation records, trackers, process guides and shared folders, ensuring information is accessible and up to date.

✓Support job architecture and compensation initiatives by gathering information, updating documentation, preparing materials, arranging meetings and tracking actions.

✓Support Mergers & Acquisitions-related compensation and benefits activity, including data tracking, documentation and information requests.

✓Support global benefits projects and processes, including benefit information, data requests and stakeholder coordination.

✓Support the Reward & Benefits Advisor with global benefits data collation for reporting and projects.

✓Handle compensation and international benefits data confidentially, accurately and in line with internal procedures and data-protection requirements.

✓Provide administrative support to the Global Compensation & Reward Director as required.

We are a diverse, collaborative group of professionals with a shared commitment to putting employees first. Our team fosters a fun, inclusive and supportive atmosphere — we work hard, but also make time to celebrate successes together. The environment is fast-paced and dynamic, reflecting the live entertainment industry we support, while remaining open, approachable and team-focused. Everyone’s ideas and contributions are valued. We pride ourselves on building authentic relationships with colleagues across the business and supporting each other, whether troubleshooting a complex benefits query or helping during a busy period, so we succeed as one team.

We’re looking for an administrative professional who meets the following criteria:

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.