Receptionist Call Center - Clarkston Medical Group

• Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file
• Arranges appointments and registers patients, ensuring that all demographic information is current
• Answers non-medical questions and gives routine non-medical instructions.
• Answers and screens telephone calls and takes messages
• Collects, verifies, and enters into the billing system all insurance and third-party resources for payment
• Verify accuracy of billing data and resolve any discrepancies
• May coordinate insurance verification and perform precertification with insurance companies
• May prepare charge tickets and receive co-payments for office visit
• Monthly completion of Eagle training
• Other duties as assigned.

·       High school diploma or the equivalent

·       Previous experience or education in a health-related field helpful

·       Basic office skills such as typing and filing

·       Good organizational skills