LONG-TERM CARE ADMINISTRATIVE SPECIALIST (ADMINISTRATIVE OFFICER I)

GRADE

13\r\n

LOCATION OF POSITION

MDH, Office of Health Care Quality\r\nColumbia, MD 21046\r\n

Main Purpose of Job

The mission of the Office of Health Care Quality (OHCQ) is to protect the health and safety of Marylanders and to ensure that there is public confidence in the health care and community service delivery systems. OHCQ is an agent of the Centers for Medicare & Medicaid Services (CMS) and is the designated state survey agency in Maryland.\r\n\r\nThe main purpose of this position is to provide administrative support and assistance to the Long-Term Care Program. This position will organize and scan paper documents, archive paper documents, retrieve archived documents, enter information into a federal database, maintain an outgoing mail log, prepare licensure letters and provide information to providers, consumers and other stakeholders.\r\n\r\nThis position will also complete the initial review and processing of certain licensure, certification and permitting activities, process certain administrative requests from providers, provide technical assistance and consultation, respond to inquiries received through walk-ins, phone calls, emails and faxes, develop flowcharts and written procedures related to triage and administrative processes and actively participate in the strategic planning process. These activities directly support the mission of the Office of Health Care Quality (OHCQ) to protect the health and safety of Marylanders across the health care continuum.\r\n

MINIMUM QUALIFICATIONS

Education:�� Graduation from an accredited high school or possession of a high school equivalency certificate. \r\nExperience:�One year of administrative staff or professional work. \r\nNotes:\r\n1. Candidates may substitute 30�college credit hours from an accredited college or university for�the required experience.\r\n2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included�regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required�experience. \r\n

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should possess the following:\r\n\r\n\r\n1. Experience implementing policies and procedures.\r\n\r\n\r\n2. Experience using web-based data entry systems, Microsoft Word and Microsoft Excel.\r\n\r\n\r\n3. Experience providing customer service to internal and external stakeholders.\r\n

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.\r\n

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.�Therefore, it is essential that you provide complete and accurate information on your application.�Please report all related education, experience, dates and hours of work.�Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).�\r\nComplete applications must be submitted by the closing date.�Information submitted after this date will not be added.�\r\nIncorrect application forms will not be accepted.�Resumes will not be accepted in lieu of a completed application.\r\nCandidates may remain on the�certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.\r\n

BENEFITS

STATE OF MARYLAND BENEFITS\r\n\r\n

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online,�the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201.�Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.\r\nIf additional information is required, the preferred method is to upload.� If you are unable to upload, please fax the requested information�to 410-333-5689.�Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.\r\nFor questions regarding this recruitment, please contact the�MDH Recruitment and Selection Division at 410-767-1251.\r\nIf you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or�Application.Help@maryland.gov.�\r\nAppropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.\r\nWe thank our Veterans for their service to our country.\r\nPeople with disabilities and bilingual candidates are encouraged to apply.\r\nAs an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.\r\n