Front Office Supervisor

• →Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
• →Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
• →Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
• →Accurately check AM and PM discrepancy reports.
• →Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
• →Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.

• →Ability to work in a standard office environment.
• →Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• →Occasional standing and walking throughout the workday.
• →Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• →Ability to communicate effectively verbally and in writing.
• →Occasionally required to stand, walk, bend, reach, or carry items.
• →Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• →Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• →Ability to hear and participate in conversations and meetings, use phone and/or headset
• →Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Rate of pay starting at $25.00 per hour