Director, Design

There’s never been a more exciting time to be part of Rev.

Every role here plays a critical part in shaping the future of speech technology and empowering our customers to do more, faster. We didn’t disrupt the industry by playing it safe. We did it by embracing bold thinking, welcoming diverse perspectives, and giving our team the freedom and responsibility to innovate. At Rev, you won’t just have a seat at the table — you’ll help redesign it.

Come build what’s next with us 🚀

Rev is looking for an Austin-based Director of Design to own Design as a function, establish a cohesive vision for our product experience, and raise the quality of what we ship.

You’ll bring exceptional taste, strong product judgment, and a deep understanding of our customers. You’ll be accountable for design direction, craft, and consistency across Rev’s products. Working closely with Product and Engineering leadership, you’ll identify where the experience falls short, set clear priorities for improvement, and translate that vision into shipped work.

This is a hands-on player/coach role. You’ll personally lead critical design work from discovery through implementation while coaching our existing designer, strengthening their craft and judgment, and building practices that make great design repeatable. Your success will depend on both the quality of the experiences we ship and your ability to elevate the people building them.

You’ll also own the customer feedback loop. You’ll build ongoing customer relationships, understand their workflows firsthand, and lead discovery and usability testing. You’ll bring Product and Engineering into that learning, ensure findings inform product priorities and design decisions, and assess whether shipped changes solve the intended problems.

We’re looking for someone who actively seeks design reviews and welcomes thoughtful challenge. You’ll put work in front of others early, invite feedback from customers and colleagues, and use it to improve the experience. You’ll bring conviction without rigidity, address disagreements directly, and guide teams toward clear decisions and follow-through.

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• A track record of leading design across complex products, taking ownership of design quality, and influencing direction beyond your own projects

• Exceptional taste, demonstrated through recent shipped work with strong interaction design, visual craft, and meaningful customer impact

• The ability to articulate a compelling design vision and translate it into clear standards, priorities, and shipped experiences

• Substantial hands-on design ability, including proficiency in Figma and modern prototyping methods, with the willingness to personally tackle critical design problems.

• Deep customer curiosity and experience building an ongoing feedback loop that connects direct research, usability testing, and product data to decisions and iteration

• Experience raising the quality of other people’s work through coaching, critique, and clear expectations

• An appetite for design reviews and feedback. You can show how input from customers and colleagues improved your work, and you’re comfortable sharing unfinished ideas, explaining your reasoning, and changing direction when the evidence calls for it

• Strong partnerships with Product and Engineering leaders, with the ability to balance customer needs, business priorities, and technical constraints

• Proven conflict-resolution skills, including examples of addressing consequential disagreements directly and guiding teams to decisions and follow-through

• The confidence to advocate for quality, the openness to change your mind, and the judgment to distinguish essential improvements from personal preference

• Experience building or improving design systems, with a strong foundation in accessibility and responsive design

• Practical experience designing AI-powered products and using AI in the design process.

• An Austin location and the ability to work regularly in person with the Build team and senior leadership
  

Nice to Have:

• Experience with AI products, B2B SaaS, legal technology, media workflows, speech technology, or conversational intelligence

• Familiarity with AI-enabled design and prototyping tools such as Claude Design, v0, Builder.io, Replit, Lovable, or Base44

• Familiarity with GitHub and AI-assisted development tools such as Claude Code or Cursor, particularly when collaborating with Engineering or developing functional prototypes

• Experience using Linear or a similar platform for project and product-development tracking

• Experience using Mixpanel or a similar product-analytics platform to evaluate user behavior and inform product decisions

• Experience working in a fast-paced startup or similarly dynamic, resource-constrained environment

• A bachelor’s or master’s degree in Interaction Design, Human-Computer Interaction, or a related field

• If you're based in Austin, TX, this is a hybrid role with an expectation of being onsite 2-3 days per week at our office located at: 1717 W 6th St, Suite 310, Austin, TX 78703. #LI-Hybrid

Ready to drive real impact for our customers while helping shape the future of Rev? Apply now — we’d love to meet you!