USD 1000–1800/yr

Virtual Administrative Assistant

South AfricaSouth AfricaRemotemid
OtherAdministrative AssistantAdministrative & OfficeAdministration & Office Support
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Quick Summary

Overview

Role Overview This is a full-time remote position (40 hours per week) providing comprehensive administrative and executive support to a busy outpatient mental health practice.

Technical Tools
OtherAdministrative AssistantAdministrative & OfficeAdministration & Office Support
Role Overview
This is a full-time remote position (40 hours per week) providing comprehensive administrative and
executive support to a busy outpatient mental health practice. The successful candidate will
function as the clinic's front-line operational hub — managing communications, coordinating
schedules, and supporting growth initiatives.
The ideal candidate is independent, reliable, and motivated to build a long-term career within a
mission-driven healthcare organization.

Key Responsibilities
Patient Communication and Front-Desk Functions
● Answer incoming phone calls and respond to emails promptly
● Provide clear, respectful information to current and prospective patients
● Ensure no calls or inquiries go unanswered
● Maintain confidentiality and professionalism in all interactions

Scheduling and Care Coordination
● Schedule, reschedule, and confirm appointments
● Maintain accurate provider calendars
● Coordinate patient intake processes
● Help optimize scheduling efficiency to reduce gaps and wait times

Insurance and Administrative Support
● Assist with insurance paneling processes (preferred skill)
● Support verification and administrative documentation tasks
● Maintain organized digital records

Community Outreach Support
● Conduct outreach to hospitals, agencies, and referral partners
● Help maintain relationships that support patient referrals
● Assist with tracking outreach activities

Executive and Operational Support
● Identify workflow gaps and proactively suggest improvements
● Support administrative projects as the clinic expands
● Assist leadership with day-to-day operational needs
  • Highly independent and able to work without constant supervision
  • Empathetic, patient, and respectful with diverse populations
  • Strong verbal and written communication skills
  • Organized and detail-oriented
  • Comfortable handling sensitive healthcare information
  • Reliable with strong time-management skills
  • Interested in a long-term role with growth potential
  • Experience in healthcare administration or mental health settings
  • Familiarity with insurance processes or paneling
  • Prior virtual assistant or remote administrative experience
  • Listing Details

    Posted
    March 2, 2026
    First seen
    March 26, 2026
    Last seen
    April 23, 2026

    Posting Health

    Days active
    27
    Repost count
    0
    Trust Level
    51%
    Scored at
    April 23, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Assist World
    Employees
    5
    Founded
    2022
    View company profile
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    Assist WorldVirtual Administrative AssistantUSD 1000–1800