Long Haul Travel Specialist

Your Golf Travel is the worlds largest golf travel specialist providing golf breaks and holidays across more than 3,000 locations in 22 countries, including the UK, Ireland, Europe, and beyond. Since our launch in 2004, we have seen swift expansion and now boast a team of over 180 professionals based in our offices in London, Brighton, St Andrews, and Killarney. Throughout this journey, we have established incredible relationships with our suppliers and customers, created an extensive array of exceptional travel products and experiences, garnered numerous awards... and this is only the beginning! 

At Your Golf Travel, we are driven by our "Always Going The Extra Yard" values, a set of four core principles that define how we work and who we are. We put the Customer First, Always, using empathy and deep insight to consistently exceed expectations. We believe in the power of the collective to Own it, Together, combining personal accountability with high-pace collaboration to deliver results. Our team is encouraged to Think Smart, Act Bold, challenging convention with an ambitious, entrepreneurial spirit that knows no limits. Finally, we maintain The Expert Edge by constantly evolving, learning, and pushing boundaries to ensure we are always going that extra yard for our clients.

As a Long Haul Travel Specialist, you will drive sales and deliver outstanding experiences by tailoring bespoke golf travel to our long-haul destinations. Following our principle of The Expert Edge, you’ll push boundaries and go the extra yard to provide elite advice, managing the full booking process alongside ground agents. Because we believe in Customer First, Always, you will use empathy and deep insight to understand client needs, ensuring every itinerary exceeds expectations and transforms a simple inquiry into a lifelong relationship.

We are looking for an entrepreneurial professional who can Think Smart, Act Bold, challenging convention with a spirit of ambition without limits. To hit your sales targets, you must Own it, Together, taking personal accountability for your results while collaborating at pace with the wider team. By combining your passion for golf with these core principles, you will convert complex leads into seamless, world-class travel experiences.

Do I need to be a golfer? … Not at all. We primarily operate as a travel company, with golf being just one aspect of our offerings. If you’re eager to learn, we’d be thrilled to equip you with all the knowledge you need about our product; however, we can’t promise you’ll become the next Tiger Woods. What we truly seek is a genuine passion for travel and an eagerness to learn.

Key Roles: 

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  Proactively calling customers (lead bookers) within 48 hours of travel

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  Professional handling of client generated enquiries (telephone, email and website). 

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  Act as a professional representative of Your Golf Travel.

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  Providing accurate price quoting, creating exciting and bespoke  itineraries 

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  Embracing flight sales as an intrinsic part of the sales process.

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  Fulfilling the duties of a Golf Travel Team member with enthusiasm and diligence.

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  Demonstrate our company values in all interactions.

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  Carry out ad hoc duties as requested by management.
  

Key Objectives: 

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  Effective communication with clients and venues while quoting and confirming bookings.

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  Delivering an exceptional speed of response to maximise sales opportunities (First contact, Quote, Follow Up and Booking).

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  Develop your own customer database.

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  Providing exceptional customer service to all Your Golf Travel clients at all times. 

• Strong team player with excellent verbal and written communication skills

• Highly organised with strong attention to detail and time management

• Confident, competitive, and customer-focused with a proven ability to work under pressure

• Passionate about service always putting the customer first

• Takes responsibility for results and works collaboratively with the team to continuously improve

• Previous telephone sales experience essential with the ability to build strong relationships

• Deep knowledge of tailoring golf holidays with experience of worldwide destinations including South Africa, Mauritius, USA and The Caribbean

• Experience of booking scheduled flights and knowledge of Amadeus an advantage

• Proficient in Google Workspace (Docs, Sheets, Gmail, etc.)