Front Desk Coordinator

***The expected salary range for this position is based on several factors including market, funding, candidates experience level, skills, training, and related knowledge. Our ranges are developed and published as good faith estimates for the position.***

**this position works fully onsite at 166 4th St E Ste 200, Saint Paul, MN 55101**

• →Greet and assist visitors in meeting their needs and promptly notifying the employee of their presence.
• →Effectively communicate messages, requests, and information to staff and supervisors via telephone, email, and/or text.
• →Maintain the privacy of both individuals being served and employees in the reception area, ensuring respect for their confidentiality.
• →Demonstrate professionalism and establish appropriate boundaries at all times, managing and de-escalating difficult situations as needed with the support of clinical staff.
• →Schedule appointments and provide reminder calls for the Outpatient clinic as directed by clinic staff.
• →Contribute to various projects, including data entry, mailings, and document preparation as required.
• →Handle incoming, outgoing, and inner office mail, as well as manage the postage meter.
• →Complete all necessary paperwork, eligibility checks, and reports in a timely and organized manner.
• →Ensure the smooth opening and closing of the reception area each day, including setting the phone system to the appropriate day/night mode.
• →Maintain a presentable reception area at all times.
• →Other duties as assigned.

• High School diploma or equivalent.
• Knowledge of office management with good clerical and organization skills.
• Knowledge of Microsoft Office products.
• Ability to manage a multiline phone system.

• Experience working in a mental health clinic or other mental health setting.